Updates
Latest Updates
The latest from PartnerHQ—new features, improvements, and releases focused on making your work easier.
New Feature
PartnerHQ Is Now in Your Pocket
Your event doesn’t happen at a desk. Now PartnerHQ doesn’t either: answer partners, collect proof and get alerts from your phone, now on iPhone and Android.
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Monthly Recap
October Recap: Get Paid, Stay on Top, Run It Again
Partners can pay you inside PartnerHQ, a notification bell shows what needs you, and next year’s event can start from this year’s.
New Feature
Get Paid Without Leaving PartnerHQ
Stop chasing invoices. Partners can pay deposits, balances and add-ons right from a task, straight to your own Stripe account.
New Feature
Contracts Signed, Tracked and Updated in One Place
From “yes” to signed, without the signature chase. Send DocuSign agreements from PartnerHQ, prefill the details, and keep every version on file.
New Feature
Run It Back: Next Year Starts Where This Year Ended
Renewal season shouldn’t mean starting from scratch. Copy last year’s project in a few clicks and see every sponsor’s full history in one place.
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Monthly Recap
September Recap: Clean Data and Real-Time Teamwork
Shared meeting notes, form fields that check answers as partners type, audio uploads, and contracts that fill themselves in.
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Monthly Recap
August Recap: Signed, Sent and On Brand
Emails from your own domain, contracts through DocuSign, a rebuilt form builder, and one-click Google sign-in for partners.
New Feature
Your Emails, Your Name on Them
Invites, reminders and updates now come from your own domain, so partners see a name they trust and more of your emails land in the inbox.
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Monthly Recap
July Recap: One Place for Every Partner Conversation
Partner conversations, task approvals and answers now live where the work happens, so your team spends less time digging through inboxes.
New Feature
In-Window Tasks, Calendar View, and Performance Upgrades
Tasks now open right over your dashboard, due dates show up on a new calendar view, and pages load noticeably faster, especially on big projects.
Improvement
Host Interface Redesign: What's New
A cleaner, more consistent host experience: sticky headers, forms that show what's left to finish, and quicker tag assignment. Your data and workflows stay put.
New Feature
Product Update: UI Upgrades + New Improvements
A smarter Host Dashboard, private notes on any record, rules that auto-assign tasks, and a new Fundraising Module so multiple nonprofits can raise money in one project.
New Feature
Updates to Announcements and Tasks with Some Bonus Additions
Send announcements straight from a resource, see clearer locked-task states, and meet Assets: a simple way to group tasks so partners know exactly what's needed.
New Feature
Feature Upgrades for File Uploads and More Host Options
Upload files right from the results view, write tag-specific task descriptions, reorder dashboard resources, and filter by tag across Host Settings.
FAQs
Answers to the questions event planners, sponsorship managers, and partner teams ask most often.
Many features are flexible and can be configured based on your project needs.
Most updates are seamless. When action is needed, we provide clear guidance so you can adopt changes quickly.
You can submit feedback anytime—our team actively reviews and incorporates it into future updates. Please use the contact page or reach out directly to the team in the CustomerHQ project accessible to all customers.
Customer feedback plays a central role, alongside product vision and platform-wide opportunities to improve workflows.
We release updates regularly, with new features and improvements deployed on an ongoing basis.
Updates are shared as they’re released, so you can take advantage of improvements right away.
Customers can access full release details, feature breakdowns, and guidance inside CustomerHQ.
Updates are designed to enhance your workflows without disruption, improving performance and usability over time.